Contact

We’re here to help! Please don‘t hesitate to reach out to us with any questions, concerns, or feedback.

Business Information

How to Reach Us

By Email:
For general inquiries, order support, returns, and product questions, email us at info@goivvea.it.com. We typically respond within 1–2 business days.

By Phone:
Call us at +1 (407) 647-2435 during our customer service hours:

• Monday – Friday: 9:00 AM – 6:00 PM Eastern Time (ET)

• Saturday – Sunday: Closed

• U.S. federal holidays: Closed

By Mail:
Send correspondence to our physical address:
goivvea
151 N Orlando Ave Unit 226
Winter Park, FL 32789
United States

Order Support

If you need assistance with an existing order, please have your order number ready when you contact us. This will help us resolve your issue more quickly.

Returns & Exchanges

For return requests, please refer to our Returns & Refunds Policy for detailed instructions. You can also contact us directly at info@goivvea.it.com to initiate a return.

Privacy Inquiries

For questions regarding how we handle your personal information, please review our Privacy Policy or contact us at info@goivvea.it.com.

Response Times

We strive to respond to all inquiries within:

• 1–2 business days for email inquiries

• Immediately during business hours for phone calls

Please note that inquiries received outside of business hours or on holidays will be addressed on the next business day.